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by Grand Master
Grand Master

Re: 4G Calling on the EE Network!

@Log01 EE will not commit to a date. 

by Log01 Investigator
Investigator

Re: 4G Calling on the EE Network!

When I ordered the galaxy s7 edge pre release EE said it wouldn't be long
before 4g calling would be activated. I don't think it's the phone as three
have 4g calling using it already.
by Grand Master
Grand Master

Re: 4G Calling on the EE Network!

@Log01 EE have not yet allowed this device to use 4G calling.  

by Brilliant Contributor
Brilliant Contributor

Re: 4G Calling on the EE Network!

There is no option in the settings to set up 4G calling, it should happen automatically.

 

@Pepsikennedy, do you have wifi calling set up on your phone and does that work?

 

I found out that 4G calling was working on my phone when I made a call, when I was out of the house, had a good 4G network of around 4 bars. It could be that the signal is not strong enough, which means it will go back to 3G.

 

At home I use wifi calling, but you should just have 4G calling without having to make adjustments to your settings.

by Pepsikennedy Established Contributor
Established Contributor

Re: 4G Calling on the EE Network!

Hi, I have WiFi calling, I have 4 or 5 bars on 4G network but when I call someone it goes to 3G or H+. Have informed EE, done a sim refresh. No difference.

by Pepsikennedy Established Contributor
Established Contributor

Re: 4G Calling on the EE Network!

EE rolled it out on 23rd June. The Lumia 950 is on the list of supported handsets.

by Ace Contributor
Ace Contributor

Re: 4G Calling on the EE Network!

Hope it comes to the S7 soon. Faster call set up times would be nice, it's currently a bit laggy.

...........................

EE contact details:
Call 150 from your EE mobile
Freephone 0800 079 8586
From abroad, dial +44 7953 966 250
by Brilliant Contributor
Brilliant Contributor

Re: 4G Calling on the EE Network!

@Pepsikennedy, Thank you for reporting it to EE, as they will be able to pass it on to their technical team, who will be able to take a look into this. They may have to issue a new firmware update.

 

I know they rolled it out in June, that is how I found out, as I mad or received a call when out and noticed 4G calling. I have the Lumia 950XL, not that I think that should make any difference.

by Pepsikennedy Established Contributor
Established Contributor

Re: 4G Calling on the EE Network!

Had a word with the tech team on live chat, they done a sim refresh but no difference. Yes a firmware or sim update might cure the problem. Thanks.

by Legend
Legend

Re: 4G Calling on the EE Network!


@Ed3925 wrote:

Hope it comes to the S7 soon. Faster call set up times would be nice, it's currently a bit laggy.


I have it on my S7 and it works great. 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Ace Contributor
Ace Contributor

Re: 4G Calling on the EE Network!

@Northerner

 

You have 4g calling on the S7?

 

It's not been launched yet according to the EE website (on the S7)!

...........................

EE contact details:
Call 150 from your EE mobile
Freephone 0800 079 8586
From abroad, dial +44 7953 966 250
by Legend
Legend

Re: 4G Calling on the EE Network!


@Ed3925 wrote:

@Northerner

 

You have 4g calling on the S7?

 

It's not been launched yet according to the EE website (on the S7)!


@Ed3925 Yes it works just fine when you have 4G+ , worked a treat at Wembley on Saturday with 76k+ people in the stadium! (In fact I was impressed with the speeds) , worked well in Croydon also. But hit and miss on the Leeds EE network. 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Ace Contributor
Ace Contributor

Re: 4G Calling on the EE Network!

@Northerner

 

When did it start working on your phone?  Have you received a notification from EE?

 

My S7 always switches to 2g or 3g for phone calls, as I expected, since EE don't list the S7 as being compatible with 4g calling yet.

 

How confusing.

...........................

EE contact details:
Call 150 from your EE mobile
Freephone 0800 079 8586
From abroad, dial +44 7953 966 250
by Gigabit Established Contributor
Established Contributor

Re: 4G Calling on the EE Network!

When will the Google Nexus 6P support 4G Calling?

by Grand Master
Grand Master

Re: 4G Calling on the EE Network!

EE don't give dates.  

by Skilled Contributor
Skilled Contributor

Re: 4G Calling on the EE Network!

Well this is strange.

 

I made a call today and my phone reported as still being on 4G.

 

As my LG G5 hasn't had any updates I can only assume a change has been made at EE's end. No change to their site and no mention of the G5 being on the VoLTE list but it looks like it has been enabled.

 

An official Yes/No would be nice to confirm however!

by
EE Community Support Team

Re: 4G Calling on the EE Network!

Hi @StopIt,

 

I'll check with our device experts and get back to you ASAP.

 

Thanks

 

James

by Scholarly Contributor
Scholarly Contributor

Re: 4G Calling on the EE Network!

 


@StopIt wrote:

Well this is strange.

 

I made a call today and my phone reported as still being on 4G.

 

As my LG G5 hasn't had any updates I can only assume a change has been made at EE's end. No change to their site and no mention of the G5 being on the VoLTE list but it looks like it has been enabled.

 

An official Yes/No would be nice to confirm however!


You're making us S7 owners jealous Smiley Wink 

by Pepsikennedy Established Contributor
Established Contributor

Re: 4G Calling on the EE Network!

I give up on 4G calling for the Lumia 950. Been on chat to tech side, they done a sim refresh. Still no difference. Don't know if its sim card which has a fault.

Highlighted
by
EE Community Support Team

Re: 4G Calling on the EE Network!

Hi @StopIt,

 

I've had confirmation that LG G5's purchased directly from EE are now 4G calling compatible. Smiley Happy

 

Thanks

 

James

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