13-12-2018 01:02 PM
WiFi calling has suddenly stopped working. EE support cannot help... say it’s probably because apple’s latest update for iPhone does not support IP v4 which our internet runs on.... but surely this would affect loads and it was working until last week! Any ideas? Thank you.
13-12-2018 02:55 PM
@Catamoo_12 Have you tried restarting the router ? Turn it off for 30+ seconds then restart it.
13-12-2018 03:08 PM
Thanks for coming to the community 🙂
Could you try forgetting the WiFi network in settings and then reconnecting?
Alternatively, you could do a reset of the network settings, under settings, general, reset, then reset network settings.
Let us know how you get on.
15-12-2018 06:55 AM
Thank you @Jon_K I have reset network but still just showing EE signal status and WiFi strength in top left of screen.
15-12-2018 06:39 PM
@James_B thank you they already did but couldn’t help. So I’m stuck without signal! That’s why I wanted to see if anyone else had problems with new iPhone update not supporting IP v4 and WiFi calling.
15-12-2018 07:46 PM
@Catamoo_12 WiFi calling works for me with no issues at all. It’s nothing todo with iPV4 at all.