by evie16
Explorer

when can I cancel my contract?

my contract ends on the 1st of October this year, can I cancel my contract on or before the 1st of September, receive my pac code and sell my phone on the 1st of September?

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: when can I cancel my contract?

@evie16   You need to give 30 days notice, and you can sell the device whenever you like as your contract is your Sim card not the phone.  You can request the PAC when you give notice and you have to use the PAC code within 30 days when you request it.  If you don’t use it your contract will continue on a 30 day rolling tariff. And you’ll need to give notice and request a new PAC code. 

2 REPLIES 2
by Grand Master
Grand Master
Solution

Re: when can I cancel my contract?

@evie16   You need to give 30 days notice, and you can sell the device whenever you like as your contract is your Sim card not the phone.  You can request the PAC when you give notice and you have to use the PAC code within 30 days when you request it.  If you don’t use it your contract will continue on a 30 day rolling tariff. And you’ll need to give notice and request a new PAC code. 

by evie16
Explorer

Re: when can I cancel my contract?

Great thank you

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