well ordered my new phone friday and still no sign and the tracking doesnt work

[Christopher_G]

Hi @Harry43

Welcome to the community.

Have you had any messages from DPD?

Could you try downloading their app to see if there are any updates on there?

Chris​​​​​​​

[Harry43]

Hi no messages from dpd and been on to see if any updates none either , getting concerned where my phone is now 

[Christopher_G]

Did you try their app, @Harry43?

Chris

[Harry43]

I've tried he dpd app and nothing , starting to think something has gone wrong , I'll have to ring 150 now , because this has gone on way to long 

[Christopher_G · Accepted solution]

OK, @Harry43

I'm sure they'll be able to shed some light on this.

Come back and let us know what happens please.

Chris

[Harry43]

hi its all sorted ive got my new phone coming today thank you for all your help

[Jon_K]

Hi @Harry43.

Thanks for letting us know.

I hope you enjoy using your new phone 🙂

Come back any time if you have any further questions.

Jon