by CocoPlops Investigator
Investigator

visual voicemail iphone

hello all! upgraded to the iphone 8 a few days ago from the 6s, now my visual voicemail isnt working, can anyone point me in the right direction to get this fixed?

 

 

Thanks!

5 REPLIES 5
by Grand Master
Grand Master

Re: visual voicemail iphone

@CocoPlops   Text VM ON to 150 to first setup voicemail once setup you can then text iPhone visual to 150 to enable this service.

by CocoPlops Investigator
Investigator

Re: visual voicemail iphone

thanks for the reply!

 

I already done this, when i go to voicemail tab it only shows call voicemail.

 

 


@Chris_B wrote:

@CocoPlops   Text VM ON to 150 to first setup voicemail once setup you can then text iPhone visual to 150 to enable this service.


 

by
EE Employee

Re: visual voicemail iphone

Hi and welcome to the community @CocoPlops 

 

Have you updated to the latest update of iOS 11.0.2?

 

This should assist.

 

Let me know how you get on.

 

Many thanks,

 

Lee

by Skilled Contributor
Skilled Contributor

Re: visual voicemail iphone

@CocoPlops

 

I was having the same issue up until this morning.

 

What i did.

 

Text "Visual off" to 150.  Wait for the second message from EE saying "just to confirm. We've removed visual voicemail from your phone"

 

once i had the second meaage i then text "Iphone Visual" to 150.  Again 2 text meassages come through to say it has been activated.

 

From getting the second message at 15:00 yesterday, my visual vicemail started working again at half 7 this morning so give it time.

by
EE Employee

Re: visual voicemail iphone

Thank you for your input @Stoker79

 

Hope this will assist the other users.

 

Many thanks,

 

Lee

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