by ClaireCharlton
Explorer

signed up for the apple trial. I have an iPhone 7, the link from EE

I have clicked the link and it's not working. In music on my phone it just says something went wrong.

4 REPLIES 4
by Grand Master
Grand Master

Re: signed up for the apple trial. I have an iPhone 7, the link from EE

@ClaireCharlton   Close all the apps in the app switcher so to  make sure they are not working in the background and then try clicking the link again.

by ClaireCharlton
Explorer

Re: signed up for the apple trial. I have an iPhone 7, the link from EE

Thanks, I tried that and it just keep saying something is not working try again. 

by Grand Master
Grand Master

Re: signed up for the apple trial. I have an iPhone 7, the link from EE

@ClaireCharlton  Can I just check that in Settings>Phone your number is correct at the top of that page.  

by
EE Employee

Re: signed up for the apple trial. I have an iPhone 7, the link from EE

Hi @ClaireCharlton and welcome to the community.

 

Please do try and complete the setup via mobile data and not wifi.

 

Let me know if that helps,

 

Lee

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