by Matt1cheffo

iPhone update has lost my voicemail please help

Hi I’ve updated my iPhone to 11.1 and it’s lost my voicemails including a very sentimental message please can you tell me how to restore them onto my phone?


thanks Matt 

by Grand Master
Grand Master

Re: iPhone update has lost my voicemail please help

@Matt1cheffo  Your voicemails are not on the device there on a server that you access when you call your voicemail.  



I don’t think this will fix it but you never know ! 


  You could try texting VM OFF to 150 then trun off the device give it a few minutes then restart the device and text VM ON to 150. Test your voicemail


And or if need be. 


   You could try a network reset on the device, go to Settings>General>Reset>Reset Network Setting,  your device will restart and you will need to put your WiFi passwords back on the device after this.   Test your voicemail. 


Finally if the above don’t work 


  Connect your device to iTunes on the PC and click restore and reinstall iOS 11.1 

EE Community Support Team

Re: iPhone update has lost my voicemail please help

Morning @Matt1cheffo,


Thanks for joining the EE Community.


Did @Chris_B's great advice help?





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