by cstac1
New Member

iPhone 8 headphone adapter not received - web listing says it is in the box.

Hi I purchased an iphone 8 and there was no lightning to 3.5mm headphone jack in the box. I asked EE support and they said I would recieve it in 21 days (max). It has been longer than 21 days now and I haven't recieved it.

 

here is a snippet of the transcript

 

EE person: 

Chris, As I check your account yes you will receive all the accessories including 3.5mm headphone adapter within 21 days form the day the phone delivered.


EE person: 

Congrats for the new phone iPhone 8 is the best phone you choose.
 
 
 
 
 
 
 

 

The store listing shows it comes in the box.

 

i8box.pngThanks,

Chris

1 REPLY
by
EE Community Support Team

Re: iPhone 8 headphone adapter not received - web listing says it is in the box.

Hi @cstac1,

 

Welcome to the EE Community.

 

I'm sorry to hear you haven't received your missing accessory yet.

 

Please get in touch with customer services so we can help.

 

Thanks

 

James 

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