23-07-2018 08:37 PM
Upgraded to iPhone 7 start of June and headphones not working, only used 2 or 3 times.
Used to make a call last week and told it sounded like I was under water? Used again at weekend listening to music, took left bud out of ear whilst in a shop and realised that the sound on the right side is coming and going.
Will EE replace or is this an Apple issue?
23-07-2018 08:47 PM
@shellbell make sure nothing is in the lighting port. fluff etc etc. turn off the device to check this . if this ok you need to book an apple appointment to get apple to exchange these.