by shellbell
Explorer

iPhone 7 headphones not working after couple of uses?

Upgraded to iPhone 7 start of June and headphones not working, only used 2 or 3 times.

Used to make a call last week and told it sounded like I was under water? Used again at weekend listening to music, took left bud out of ear whilst in a shop and realised that the sound on the right side is coming and going.

Will EE replace or is this an Apple issue?  

3 REPLIES 3
by Grand Master
Grand Master

Re: iPhone 7 headphones not working after couple of uses?

@shellbell  make sure nothing is in the lighting port.  fluff etc etc.  turn off the device to check this .     if this ok you need to book an apple appointment to get apple to exchange these. 

by shellbell
Explorer

Re: iPhone 7 headphones not working after couple of uses?

Thanks Chris!

by
EE Community Support Team

Re: iPhone 7 headphones not working after couple of uses?

Hi @shellbell,

 

Welcome to the EE Community.

 

That's great advice from @Chris_B. Your local Apple store will be happy to help.

 

Thanks

 

James 

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