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22-01-2019 12:06 PM
i got the phone yesterday can i return it to a store and exchange for a bigger model or do i have to post
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22-01-2019 12:25 PM - edited 22-01-2019 12:32 PM
Where did you order it? You have no right of return when buying from a store. If online or by phone you have a statutory 14-day cooling-off period from delivery. You should call or email EE to cancel it & they will arrange its return. You will need to wait until the return is processed before you can re-order.
See Help cancelling a mobile phone contract within 14 days .
22-01-2019 12:25 PM - edited 22-01-2019 12:32 PM
Where did you order it? You have no right of return when buying from a store. If online or by phone you have a statutory 14-day cooling-off period from delivery. You should call or email EE to cancel it & they will arrange its return. You will need to wait until the return is processed before you can re-order.
See Help cancelling a mobile phone contract within 14 days .