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by loftus78
New Member

i upgraded to the iphone x recieved it yesterday and i dont like it

i got the phone yesterday can i return it to a store and exchange for a bigger model or do i have to post 

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: i upgraded to the iphone x recieved it yesterday and i dont like it

Where did you order it? You have no right of return when buying from a store. If online or by phone you have a statutory 14-day cooling-off period from delivery. You should call or email EE to cancel it & they will arrange its return. You will need to wait until the return is processed before you can re-order.

 

See Help cancelling a mobile phone contract within 14 days .

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
1 REPLY 1
by Grand Master
Grand Master
Solution

Re: i upgraded to the iphone x recieved it yesterday and i dont like it

Where did you order it? You have no right of return when buying from a store. If online or by phone you have a statutory 14-day cooling-off period from delivery. You should call or email EE to cancel it & they will arrange its return. You will need to wait until the return is processed before you can re-order.

 

See Help cancelling a mobile phone contract within 14 days .

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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