17-05-2018 09:31 AM - edited 17-05-2018 09:44 AM
Someone know, how can sue EE for Blacklisted my Mobile phone. even when I am not a EE customer
17-05-2018 09:39 AM
Can you be a bit more specific in what your asking?
What are the origins of this phone? And why is it blacklisted?
17-05-2018 09:39 AM
How can you possibly sue EE when you have no contract with them?
EE will not unblock your phone for anyone but the original owner, who did have a contract with EE which wasn't transferable to you.
Your only remedy is against whoever you got the phone from.
17-05-2018 09:58 AM - last edited on 17-05-2018 10:03 AM by James_B
I bougth the phone on facebook Market, from Mr XXXXXXXXX XXXXX, at XX XXXXX XXXXX, XXXXXXXXX, this phone was unlock and I can use under any network so I used my 3 sim card, I bougth this phone on the 24th of February 2018, and used for around 3 month till the 16th May 2018 I saw that my Iphone has not signal , I call 3 to check which one was the problem and they told me that EE blacklisted my phone.
When I Rang EE and they told me that they can not help me or give me any information related of the phone status.
So now I am the one that is losing out, I have Paid for a unlock phone that does not work , and probable Mr XXXXXXXXX XXXXX the person who committed fraud againts EE is getting away with it.
[Mod edit: Please do not post personal information, such as names and addresses, in this public forum. Thanks]
17-05-2018 10:13 AM
A typical insurance fraud!
17-05-2018 01:40 PM
As @XRaySpeX said this sounds like a classic insurance fraud claims. There are two possibility here:
Assuming you paid by cash/bank transfer (not by your credit card) then you have lost out.
Ultimately you will need to pursue the seller, that is if they exist or are still at the address/number given. You also need to report this to the police as you are a victim of crime.
You have no rights against EE I'm afraid.
02-10-2019 11:51 AM
I have a blacklisted phone for 8 months . I contacted with him 100 times . he always told me , he will return the money . NEVER DID IT !!!
I complained to the Police . Nothing happened !!!
what else can i do ????
02-10-2019 11:56 AM
@Mervecbn : What text?
02-10-2019 02:02 PM
Which is you shared as a report example .
anyway I reported my phone previous owner to Action Fraud . Also i called my bank for money back , they said its a civil matter and they cannot do anything .
I have this guys ID and home address postcode , still i cannot do anything ???
Im getting crazy with EE , They dont help at all . They just protect frauds..
02-10-2019 04:21 PM
As mentioned above, EE can't un-blacklist a phone that has been reported as lost/stolen.
You will need to contact the person who sold you the phone, or the police.
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