by Sgoody
Explorer

do I’m need a new SIM card with upgrade

Hi, I’ve just upgraded from an iPhone 7 to iPhone 8 XR.  Do I need a new SIM card, as there wasn’t one in the box

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: do I’m need a new SIM card with upgrade

Hi @Sgoody,

 

Welcome to the EE Community.

 

If you upgraded direct with EE, you'll just need to transfer your old SIM card into your new phone.

 

Thanks for your question.

 

James

4 REPLIES 4
by
EE Community Support Team
Solution

Re: do I’m need a new SIM card with upgrade

Hi @Sgoody,

 

Welcome to the EE Community.

 

If you upgraded direct with EE, you'll just need to transfer your old SIM card into your new phone.

 

Thanks for your question.

 

James

Highlighted
by Sgoody
Explorer

Re: do I’m need a new SIM card with upgrade

Thank you James

by
EE Community Support Team

Re: do I’m need a new SIM card with upgrade

No problem @Sgoody Smiley Happy

 

James

by Grand Master
Grand Master

Re: do I’m need a new SIM card with upgrade

@Sgoody   You got what phone now ?  The device you say you have is actually 2 devices.  The iPhone 8 or the iPhone XR.   

 

416910E5-18AF-4440-A3B9-03F59393ADD3.jpeg

 

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