21-01-2018 11:34 PM
I applied for a sim only contract and then I had a email saying I was successful so I went on live chat to double check them man on live chat said yes I will 100% get the sim only contract to later have another email saying I have been declined I Also took screenshot of the chat where he said I will get it is there anything I can do about this as I was told I would have the sim only thank you
21-01-2018 11:39 PM
21-01-2018 11:43 PM
It’s got declined after but he said I will have the sim only so have they got to give it to me as it’s the mistake thank you for the quick reply
21-01-2018 11:53 PM
When accepted it's only provisional, especially if applied for on weekends. If further checks are done and you fail then EE will inform you accordingly. EE don't have to honour anything.