Apple Devices

Discussion about Apple's range of devices including unlocking your device

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Forum Posts

New phone is faulty, EE customer service can’t replace?

Hi, I got a new iPhone 15 pro on 11th December (6 days ago) I’ve had some issues with the device freezing/restarting and overheating.I called EE customer services to ask for a replacement device as I believe this one is faulty.They said that because ...

Mannion09 by Investigator
  • 429 Views
  • 6 replies
  • 1 Helpful

Cancel watch data sim

I want to cancel my rolling data contract for my watch and I do not want to have to go to a store to do this. Can you help me please. 

Resolved! Ban apps

How can I block apps ie snapchat  tik token etc on my daughters iPhone 11.Can i do it through EE

Harrisam by Visitor
  • 215 Views
  • 2 replies
  • 0 Helpful

Email confirmation

I just placed an order today for the Iphone 15 pro max. i have been charged for this however i haven’t received any sort of email confirming this. HELP

laylav by Investigator
  • 196 Views
  • 5 replies
  • 0 Helpful

In store help trading in old phone

I’m thinking of upgrading my sim only contract for a phone contract with looking to trade in my old iPhone in store, as it’s be only phone I need to be able to transfer all my stuff of my new phone so I’m worrying, would a sale rep help me transfer e...

Resolved! Upgrade Apple One Individual to family

Hi All! I just upgraded from PAYG to Full Works as this advertised including Apple One. I found that that's Apple One Individual, I was paying for Apple One Premier. Has anyone got the individual from EE and paid extra to make it Premier? I'm wonderi...

Apple Watch paired

hi,  I'm just after activated an Apple Watch paired plan £7, paired through Watch app on my iPhone.  its supposed to share my mobile number but seems I have a totally new number.  is this correct ? thanks in advance

iPhone 14 overheating

Hi I have the iPhone 14 and it is seriously over heating to the point it actually hurts my skin to touch it. It’s not just when charging it’s with any use at all.  Is it ee that I need to go through or apple? I’m in contract with ee thanks in advance...

Annetay81 by Investigator
  • 559 Views
  • 8 replies
  • 4 Helpful