Apple Devices

insurance claim

i have recently made an in insurance claim they said they would be in contact with me in 24 hours and they also said that id be getting a new device from dpd on saturday im just wondering whats happening now?

Apple aracade can't connect

I recently decided to try out apple arcade. I used my ee app to go in and request this. This part was smooth.Issue: i then went into the app store and got a error message when I try to download any apple arcade games. I get can't connect and a button...

Subscriptions

I received the 6 months free Apple Music, arcade and tv for signing up, I already have a subscription to these previously so do I need to cancel this so I can instate the EE offer?

Is my phone locked to EE

My photos didn’t transfer to my new phone

Hi, I upgraded from iPhone 12 to 14 yesterday and swapped the sim but when it finished updating everything my extensive photos collection going back years has not transferred at all. I did a successful back up the night before to the cloud prior to t...

Broken iPhone

iPhone Se2020 suddenly died. Have been to Apple shop who have diagnosed the device will not power on and a power charge unit replacement is required. Apple confirmed no visible signs of damage or misuse caused by customer. 24 month Contract due to ex...

iPhone 14 Pro Max Delivery

Just received my delivery from DPD - Handset has been robbed out the box!Replaced with a tissue and washers!Filed investigation with EE Be carful folks! 

The new I phone

Hello was wondering if there is Any difference to the iPhone 13 and the iPhone 14

iPhone

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Paired plan for Apple watch

Good afternoon.I have just bought an iPhone and am getting an Apple Watch in the near future. I know the watch can use Bluetooth to communicate with the watch but can someone point me in the right direction or tell me the cost of adding a paired plan...