by Dyche4230 Investigator
Investigator

Wi-Fi calling not working on iPhone x

Hi 

wifi calling not been working for a while. Tried airplane mode, resetting network settings, rebooting etc no luck. 

Done latest update etc.   

7 REPLIES 7
by Ace Contributor
Ace Contributor

Re: Wi-Fi calling not working on iPhone x

Hi @Dyche4230

 

Welcome to the Community,

 

Have you tried to factory restore the phone via iTunes ?

by Brilliant Contributor
Brilliant Contributor

Re: Wi-Fi calling not working on iPhone x

@Dyche4230, If you have a good connection, then it is possible that WiFi calling will not happen and only kick-in when the reception is bad.

by Ace Contributor
Ace Contributor

Re: Wi-Fi calling not working on iPhone x

@Dyche4230 if you put the phone in flight mode then turn on wifi do you get wifi calling then ?

by Dyche4230 Investigator
Investigator

Re: Wi-Fi calling not working on iPhone x

Hi 

thank you but I’ve put in in airplane mode and still no luck

regards 

Mark

by Dyche4230 Investigator
Investigator

Re: Wi-Fi calling not working on iPhone x

Hi 

i havent. Do I lose passwords etc that are stored for websites etc when I do this?

regards 

Mark

by Dyche4230 Investigator
Investigator

Re: Wi-Fi calling not working on iPhone x

Hi 

tried this already. No luck I’m afraid. 

Regards 

Mark

by
EE Community Support Team

Re: Wi-Fi calling not working on iPhone x

Good Morning @Dyche4230

 

I can see you have been provided some great steps to try. 

 

The next step I would recommend would be giving our technical support team a call who can look at this further. 

 

Keep us posted on how you get on, 

 

Katie 🙂

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