by Bryjade1299
Visitor

Why isn’t my phone working abroad

 
1 REPLY 1
by Grand Master
Grand Master

Re: Why isn’t my phone working abroad

Hi @Bryjade1299 

 

Did you check roaming was activated before leaving the UK? 

 

Log into your online account, then Menu - Manage devices ensure roaming and calling abroad/premium are both activated on your account.

 

It can take up to 24 hours before fully active.

 

Thanks




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