by Paulineburns Investigator
Investigator

Why is my Apple Watch not using its own data

Why is my Apple Watch not using its own data since I started paying for the 10g every month its only been taking it from my phone. I keep reaching my limit for my phone and can’t use my watch when I don’t have my phone 

1 SOLUTION

Accepted Solutions
by Paulineburns Investigator
Investigator
Solution

Re: Why is my Apple Watch not using its own data

Hi yes I am I got the first 6 months for free because my husband bought the watch straight from Apple I have been paying £5 since June last year and it still seems to be using data from my phone. I have never run out through my phone and my husband has to share data with me every month now. Thanks

5 REPLIES 5
by Paulineburns Investigator
Investigator

Apple watch

Why is my Apple Watch not using its own data since I started paying for the 10g every month its only been taking it from my phone. I keep reaching my limit for my phone and can’t use my watch when I don’t have my phone 

by Grand Master
Grand Master

Re: Why is my Apple Watch not using its own data

@Paulineburns   Is cellular data enabled on the watch?   

by
EE Community Support Team

Re: Why is my Apple Watch not using its own data

Hello there @Paulineburns

 

Thanks for coming to the community.

 

Are you paying £5.00 for the data plan?

 

How long have you had the Watch?

 

Speak soon, Leanne 🙂

by Paulineburns Investigator
Investigator
Solution

Re: Why is my Apple Watch not using its own data

Hi yes I am I got the first 6 months for free because my husband bought the watch straight from Apple I have been paying £5 since June last year and it still seems to be using data from my phone. I have never run out through my phone and my husband has to share data with me every month now. Thanks

by
EE Community Support Team

Re: Why is my Apple Watch not using its own data

Thanks for coming back to me @Paulineburns

 

Is the cellular data showing enabled as @Chris_B suggested?

 

Leanne 🙂

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