by Paulineburns Investigator
Investigator

Why is my Apple Watch not using its own data

Why is my Apple Watch not using its own data since I started paying for the 10g every month its only been taking it from my phone. I keep reaching my limit for my phone and can’t use my watch when I don’t have my phone 

1 SOLUTION

Accepted Solutions
by Paulineburns Investigator
Investigator
Solution

Re: Why is my Apple Watch not using its own data

Hi yes I am I got the first 6 months for free because my husband bought the watch straight from Apple I have been paying £5 since June last year and it still seems to be using data from my phone. I have never run out through my phone and my husband has to share data with me every month now. Thanks

View solution in original post

5 REPLIES 5
by Paulineburns Investigator
Investigator

Apple watch

Why is my Apple Watch not using its own data since I started paying for the 10g every month its only been taking it from my phone. I keep reaching my limit for my phone and can’t use my watch when I don’t have my phone 

Highlighted
by Grand Master
Grand Master

Re: Why is my Apple Watch not using its own data

@Paulineburns   Is cellular data enabled on the watch?   

by
EE Community Support Team

Re: Why is my Apple Watch not using its own data

Hello there @Paulineburns

 

Thanks for coming to the community.

 

Are you paying £5.00 for the data plan?

 

How long have you had the Watch?

 

Speak soon, Leanne 🙂

by Paulineburns Investigator
Investigator
Solution

Re: Why is my Apple Watch not using its own data

Hi yes I am I got the first 6 months for free because my husband bought the watch straight from Apple I have been paying £5 since June last year and it still seems to be using data from my phone. I have never run out through my phone and my husband has to share data with me every month now. Thanks

View solution in original post

by
EE Community Support Team

Re: Why is my Apple Watch not using its own data

Thanks for coming back to me @Paulineburns

 

Is the cellular data showing enabled as @Chris_B suggested?

 

Leanne 🙂

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