15-01-2019 08:17 AM
Why does it say on my account I can upgrade and when I log in it says I can’t upgrade or add a phone right now??
15-01-2019 10:28 AM - edited 15-01-2019 10:46 AM
Good Morning @freshy.
Welcome to the community.
Where abouts does it tell you that you can upgrade?
Are you aware of any outstanding balance on the account?
15-01-2019 11:15 AM
15-01-2019 11:24 AM