by Thomasharris123
New Member

Why did my bill say paid and then a couple of days later it said in paid?

 
2 REPLIES 2
by Ace Contributor
Ace Contributor

Re: Why did my bill say paid and then a couple of days later it said in paid?

Hello @Thomasharris123 was this through your My EE online account? It may have taken the systems a little while to update and reflect your most recent payment.

 

For reassurance customer service have access to accounts to check or confirm your bill and payments:

 

http://ee.co.uk/help/get-in-touch

 

🙂

by
EE Community Support Team

Re: Why did my bill say paid and then a couple of days later it said in paid?

Welcome to the community, @Thomasharris123.

 

@tm90 could be correct here, could you check again this morning?

 

If it still isn't showing correctly, please contact the customer service team so that they can check everything for you.


Thanks

 

Chris

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