by Staceyharper494
Visitor

Why can I phone out but I’m not receiving my incoming calls

I can use my phone to phone out but I am not receiving my incoming calls which I do not understand why?

2 REPLIES 2
by Grand Master
Grand Master

Re: Why can I phone out but I’m not receiving my incoming calls

Have you just upgraded or taken out a new contract?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
Highlighted
by
EE Community Support Team

Re: Why can I phone out but I’m not receiving my incoming calls

Good Morning @Staceyharper494

 

Thanks for coming to the community.

 

What phone are you using?

 

Does this happen when everyone calls you, or is this one particular contact?

 

Also, can you receive texts?

 

Hope to hear back from you soon 🙂

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.

Recent solutions