by Lisa35
New Member

When do I cancel my contract

by Ace Contributor
Ace Contributor

Re: When do I cancel my contract



You’ll need to give your 30 day notice by calling 150.


For example, if your contract ends on 30th July, then you give the notice on 1st July.



by Brilliant Contributor
Brilliant Contributor

Re: When do I cancel my contract

Hello @Lisa35,


Welcome to the community,


We need some more information in order to help you, as it depends what contract you have and why, as after the minimum term, the contract continues on a 30 day rolling contract, and after your minimum term you can cancel, anytime, giving 30 days notice.

EE Community Support Team

Re: When do I cancel my contract

Morning @Lisa35


Thanks for posting on the community.


I am sorry to hear you are thinking of cancelling your contract with us.


If you get in touch with our customer service team they will be able to check your account and let you know when you can cancel.


Let us know if you need anything further 🙂

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