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by Investigator
Investigator

When are the EE lines open due to the pandemic been waiting ages on the phone?

Can someone help me please? Private message if not thank you all help welcome 

1 SOLUTION

Accepted Solutions
Highlighted
by Grand Master
Grand Master
Solution

Re: When are the EE lines open due to the pandemic been waiting ages on the phon

Hi @Essexman98 

 

You will just have to wait. 

 

We're always open online

Our phone lines are very busy. We’re doing everything we can to help our customers and look after the wellbeing of our people during the Coronavirus outbreak. Our contact centres in the UK and Ireland are open to help keep you connected, but we have fewer people available to take your calls.

We’re prioritising our most vulnerable customers so, if your call isn’tveryurgent, please use our online support or call us back at a later date.

 

Mon to Fri 8am - 9pm
Sat to Sun 8am - 8pm

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.

View solution in original post

1 REPLY 1
Highlighted
by Grand Master
Grand Master
Solution

Re: When are the EE lines open due to the pandemic been waiting ages on the phon

Hi @Essexman98 

 

You will just have to wait. 

 

We're always open online

Our phone lines are very busy. We’re doing everything we can to help our customers and look after the wellbeing of our people during the Coronavirus outbreak. Our contact centres in the UK and Ireland are open to help keep you connected, but we have fewer people available to take your calls.

We’re prioritising our most vulnerable customers so, if your call isn’tveryurgent, please use our online support or call us back at a later date.

 

Mon to Fri 8am - 9pm
Sat to Sun 8am - 8pm

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.

View solution in original post

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