by Grand Master
Grand Master

Re: What is data gifting?

@PeteCPW  They should of been told this and I’m sure they have been told this.  

 

 

 I’ve just brought this to the attention of the EE staff on here.  

by Profile closed
Not applicable

Re: What is data gifting?

Hi, there, Eardles,

Do a Google search and check out the virgin/mobile/ community page!

You'll probably learn more about "data gifting" there!

 

Regards:

 

Robert 🙂

by PeteCPW Contributor
Contributor

Re: What is data gifting?

@Chris_B Thanks

by Profile closed
Not applicable

Re: What is data gifting?

You're welcome PeteCPW 🙂

Regards:

Robert ☺
by RogFog
Visitor

Re: What is data gifting?

I upgraded / downgraded last week from a 'shared' data plan on my wife's phone, to a 1GB plan based on the fact that I was told that data gifting 'would' be launched on 18th October.

I was told the same thing this morning (19-10-18) 'it's been delayed indefinitely'.

Now I will have to pay extra if the second line goes over 1GB for the month! So not such a good deal after all.

I feel that I have been mis-sold on thsi basis  - I'll give EE 2 weeks then go back to them.

Not great service ! Maybe they should have told the sales staff but that's not the point is it?

by MattJust Investigator
Investigator

Re: What is data gifting?

I’d call them right away mate, I did back in August I think it was they’ll sort you out with a good deal.

Thanks
Matt Just
by PeteCPW Contributor
Contributor

Re: What is data gifting?

I'd call them back ASAP. They will sort it out for you. Did the same with mine they where very good. 

by AlainGraham Investigator
Investigator

Re: What is data gifting?

Hi, whilst im not part of the ee team, the process is somewhat difficult but first you go to the myee app, go to family usage, see everyone, then tap on the person who wants data then tap gift data, everythin is simple after that15108535503801480819157.jpg

 

 

by
EE Community Support Team

Re: What is data gifting?

Good Evening @AlainGraham

 

Thanks for posting these steps 🙂

 

Our Send Data Gifting Help page has some great steps and videos to help>

 

Thanks. Leanne.

by Lwelch1
Explorer

Re: What is data gifting?

I had to delete the app and re-install it before I could find the family usage tab. Works fine now.

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