by Hally2497
Explorer

Voucher code with Airpods. Havent recevied?

I recently bought Airpods and it says on the deal that it comes with a £20 discount voucher. Any ideas where this may be / how I receive it?

8 REPLIES 8
by
EE Community Support Team

Re: Voucher code with Airpods. Havent recevied?

Hi @Hally2497.

 

Welcome to the community.

 

Where did you purchase the AirPods?

 

Did you get any confirmation email when you bought them?

 

Jon

by Hally2497
Explorer

Re: Voucher code with Airpods. Havent recevied?

Hi John,

Contacted support and they are going to send it by text in the next 14
days. Unsure as to why it wasnt in the box though.

Cheers

--
xxxx xxxx

 

[mod edit: please do not post personal information on the public board. Thanks!]

by
EE Community Support Team

Re: Voucher code with Airpods. Havent recevied?

Thanks for letting us know @Hally2497.

 

Let us know when you get it 👍

 

Jon

by marc00s Established Contributor
Established Contributor

Re: Voucher code with Airpods. Havent recevied?

I’ve had the same experience but wrote it off. I bought mine over the phone over Christmas but no voucher in the box or the bag that they came wrapped in from DPD 

by Hally2497
Explorer

Re: Voucher code with Airpods. Havent recevied?

Yeah.

Exactly the same.

--

xxxx xxxx

 

[mod edit: please do not post personal information on the public board. Thanks!]

by marc00s Established Contributor
Established Contributor

Re: Voucher code with Airpods. Havent recevied?

@Jon_K sounds like this isn’t an isolated incident, can you resolve this for us?

by
EE Community Support Team

Re: Voucher code with Airpods. Havent recevied?

HI @marc00s

 

It sounds like the Mobile Care team were able to sort @Hally2497's voucher out. Have you spoken to them about yours?


Chris

by Grand Master
Grand Master

Re: Voucher code with Airpods. Havent recevied?

@Hally2497  The voucher only gives you £20 off selected number of items and these are over £100 mark.  

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