by ShelleyELS Investigator
Investigator

Voicemail not working

Every time I text VM ON to 150 I get this message: Sorry, we're having some trouble completing your request at the moment. Please try again later.

8 REPLIES 8
by ShelleyELS Investigator
Investigator

Voicemail not working

Every time I text VM ON to 150 I get this message 

 

Sorry, we're having some trouble completing your request at the moment. Please try again later.

by Grand Master
Grand Master

Re: Voicemail not working

Try texting VM OFF to 150 first followed by VM ON.

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by ShelleyELS Investigator
Investigator

Re: Voicemail not working

I’m tried that already and it didn’t work
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Sent from my iPad/iPhone
by
EE Community Support Team

Re: Voicemail not working

Hello there @ShelleyELS

 

Thanks for coming to the community.

 

Do you have a voicemail set up at the moment?

 

Are you with us on a pay as you go/Flex or pay monthly plan?

 

Thanks, Leanne 🙂

by ShelleyELS Investigator
Investigator

Re: Voicemail not working

Pay monthly
--
Sent from my iPad/iPhone
by
EE Community Support Team

Re: Voicemail not working

Thanks @ShelleyELS

 

If the text service is not working for you, our Mobile Care Team will be able to get this looked into for you.

 

If you give us a call on 150 or 07953 966 250 from another phone, we will be able to help.

 

Let us know how you get on.

 

Leanne.

by ShelleyELS Investigator
Investigator

Re: Voicemail not working

Thanks on the phone to them now.

Many thanks Leanne

--
Sent from my iPad/iPhone
by
EE Community Support Team

Re: Voicemail not working

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