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21-08-2019 07:26 PM
I ordered an upgrade on the 19 and got the confirmation email but when I checked the order number it’s saying still not processed. I had it sent to a store as it said it would be quicker however if I had it delivered it would have been here tomorrow!! Please could you tell me how to cancel thanks
21-08-2019 07:33 PM
@Joeharris519 You’ll need to call customer services to cancel.
22-08-2019 09:05 AM
Hi @Joeharris519.
Thanks for coming to the community.
If you contact our Mobile Care team as @Chris_B has mentioned, they will be able to cancel this for you.
Let us know when it arrives 🙂
Jon