by Maccatray Investigator
Investigator

Upgrade handset and keep max plan deal and number?

I have a iPhone 5c with a max plan of unlimited calls and texts to the Uk for a fixed monthly price. The handset is getting slow so wanted to upgrade and need to know if I can keep the same number, sim and deal with EE?

Any assistance appreciated 

3 REPLIES 3
Highlighted
by Profile closed
Not applicable

Re: Upgrade handset and keep max plan deal and number?

If you upgrade, you will have to upgrade your plan and handset.  Your mobile number will still remain the same though.

 

The only way to keep your current plan as it, is is to buy a new handset outright from somewhere else.

 

You can use your EE SIM card in any device you like.

by Grand Master
Grand Master

Re: Upgrade handset and keep max plan deal and number?

By upgrading you will keep your no. & SIM if it fits the new phone but you may only take the plans now on offer.

 

When did you take this Max Plan? It sounds quite old. Was it before 10 May 2017? On that date the Max Plans changed & now include free roaming in USA, Canada, Mexico, Oz & NZ with data up to 15 GB / month.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: Upgrade handset and keep max plan deal and number?

Good Morning @Maccatray

 

Thanks for posting on the community.

 

I can see you have had some great advice already 🙂

 

To see all the options available give us a call and speak to our upgrades team 🙂

 

Let us know how you get on.

 

Leanne.

 

Let's get started

Join the EE Community to ask, answer, learn and share.