by Ppinho Investigator
Investigator

Unlocking Iphone X

Hello,

 

Can you tell me how much time takes after request to unlock an Iphone X it becames unlocked?

Thank You

4 REPLIES
Highlighted
by Grand Master
Grand Master

Re: Unlocking Iphone X

@Ppinho  EE try to unlock devices in 72 hours but thay allow up to 10 days.  

by Ppinho Investigator
Investigator

Re: Unlocking Iphone X

Thank you Chris.

 

Please tell me when will i know the iphone is unlocked? by text? by email?

Thank you

by Grand Master
Grand Master

Re: Unlocking Iphone X

@Ppinho  EE should text you if you filled out the online unlocking form.   

 

Can I ask where you got the device from yourself as you have to request the unlock correctly depending on how you got the device or the unlock request could fail. 

by
EE Community Support Team

Re: Unlocking Iphone X

Good Morning @Ppinho

 

Once your device has been unlocked you will receive a text message confirming the process is complete. If you pass the 10 day timescale and have not received a text please give us a call

 

I hope this helps, 

 

Katie Smiley Happy

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