10-06-2018 11:31 PM - last edited on 11-06-2018 10:16 AM by MichaelL
My son I have blocked it because it’s been stolen today and ask EE to block it but some body try to order food from phone my son I don’t know why it’s still working
[mod edit: please do not post personal information such as phone numbers on the public board. Thanks!]
11-06-2018 05:07 AM
You’ll also have to phone customer service on 150 to block the SIM card. As it looks like your son has only blocked the iPhone itself, but someone can still take the SIM card out and use it.
Please so phone customer services on 150 as soon as possible.
11-06-2018 08:37 AM
@Bakrania12 Then you need to call customer services from a different device or landline. It can not be done from here as this is a public forum.