by ij1943
Explorer

Someone has registered 2 mobile numbers and one ipad number to my account. How d

Some one has managed to get 2 mobile numbers and one ipad number registered onto my account and has been using these divices and the usage is charged to my account every month. How do I remove or cancel these 3 devices. My account is with EE uk. 

2 REPLIES 2
by Grand Master
Grand Master

Re: Someone has registered 2 mobile numbers and one ipad number to my account. H

@ij1943  Call customer services ASAP.  Someone has used your information to get devices in your name.   

by
EE Community Support Team

Re: Someone has registered 2 mobile numbers and one ipad number to my account. H

Hi @ij1943,

 

Welcome to the EE Community.

 

That's great advice from @Chris_B. Our customer service team will make sure this is investigated straight away for you.

 

Have you managed to get in touch?

 

Thanks

 

James

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