22-07-2017 12:46 PM
I text music to 150 and got the reply which I replied YES too. I was then sent a link to get started with Apple which automatically opened the Apple music app.
I was then told I needed to set up an account which I did but it then said I only had the 3 months Apple music trial and there was nothing about the ee 6 month offer on there.
Have I now lost 3 months of the ee offer because of the way the text directed me?
22-07-2017 12:54 PM
When you go into the Apple Music App, tap the Music at the top then there'a an option at the top to click - Joined through EE?
By the sounds of it you've signed up to the Apple 3 months.
You'll need to cancel this to then carry on with your free EE 6 months.
All the steps you need are on the Apple Music Help page.
Thanks - Karen.
22-07-2017 04:06 PM
my wife renewed her contract and got 6 months free Apple Music. She didn't need it so I took the code and linked it to my apple account. The problem is now that she is paying for my Apple Music subscription on her phone account. I have now requested free Apple Music on my own EE account but cannot use it. Are you able to reset the accounts to each of our phones
23-07-2017 09:36 AM - edited 23-07-2017 09:39 AM
Can I just clarify that the six months free Apple music has now expired?
If so, you would need to terminate the subscribtion by texting STOP MUSIC to 150. Then when the termination has gone through correctly, you would need to re-subscribe if that is what you want to do?
24-07-2017 12:48 PM
Ive signed up to the free streaming for Apple Music. I've received the confirmation text a few days ago.
However after listening to music over the last few days I've noticed that the data usage for Apple Music has been climbing, meaning it's not streaming for free, but I don't know how to rectify this.
25-07-2017 01:03 PM
I registered for the 6 months free and received a text message to say i was ready to go. But when i opened Apple music i got a message saying i dont have an account with ee.
grateful for any advice!
25-07-2017 05:40 PM
I think I am being thick here, but...
Ive done all of the steps in the text, and in the set up guide on the EE website, but the Apple Music App only says I am getting 3 months free?
What am I doing wrong?
25-07-2017 05:43 PM
@nathanmoon83 You’ve signed up to Apples 3 month free offer. When you get the text back from EE it should say follow this link. That will then setup EE 6 month offer.