by georgiaks123
Visitor

Replace phone or upgrade?

I have an iPhone 6 and the batter lasts about 30 minutes after being fully charged. Once it gets to about 40% it restarts it’s self until I have no charge left. I’m insured so it would cost about £100 to replace my phone, but I’m due an upgrade in June and would like to upgrade to the iPhone XR. If there anyway I can upgrade early instead of replacing my broken phone? 

3 REPLIES 3
by Grand Master
Grand Master

Re: Replace phone or upgrade?

@georgiaks123   You can upgrade early but you’ll need to pay off the remaining term of the your current contract minus 20%.     A new battery fitted by apple is £45 and that’s the issue with your device, the battery has used up its life cycle so no longer hold a charge.  

 

Call customer services to find out exactly what you’ll need to pay.  

by Profile closed
Not applicable

Re: Replace phone or upgrade?

@georgiaks123 using the information that @Chris_B has provided for you, it would make practical and financial sense for you to have the battery changed for £45 and then upgrade once your contract ends rather than to upgrade early. This would then leave you with a working iPhone 6 as a spare. 

 

Or you could keep using your iPhone 6 and go SIM only.

 

Or you could sell off your iPhone 6 as working. 

by Grand Master
Grand Master

Re: Replace phone or upgrade?

Unlikely your insurance covers wear & tear, which this is.

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