by Punom
Visitor

Random messages from MyEE

I just received two text messages from MyEE: 

Your PIN is *****. We will never call you to ask for it on the phone. Didn't ask us for a PIN? Please call us ASAP on 150

 

Why is this the case? I have not requested anything.

5 REPLIES 5
by Brilliant Contributor
Brilliant Contributor

Re: Random messages from MyEE

Then call EE and find out as it states


BrendonH (Android Expert) Samsung Galaxy S10+ (Android 10/One UI 2.0)
If I have helped please click the THUMB/SOLUTION buttons below
by Ace Contributor
Ace Contributor

Re: Random messages from MyEE

@BrendonH @Punom my brother was receiving them a few weeks back he phoned 150 and the advisor sent it to the fraud team they have just added additional security.

by Marcos29
New Member

Re: Random messages from MyEE

Why has ee just messaged me a random message sending a pin when i have not requested one?

by Brilliant Contributor
Brilliant Contributor

Re: Random messages from MyEE

Call EE ASAP.


BrendonH (Android Expert) Samsung Galaxy S10+ (Android 10/One UI 2.0)
If I have helped please click the THUMB/SOLUTION buttons below
by
EE Community Support Team

Re: Random messages from MyEE

Hi @Marcos29


Welcome to the community.

 

Please get in touch with our Mobile Care team, so that they can check the activity on your account.

 

Let us know how you get on.

 

Chris

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