by BeardedClaw Contributor
Contributor

Perkbox Discount Not Applying When Trying to Upgrade

Hi all,

 

I’m due an upgrade soon and I have access to the perkbox 20% off codes from my work. However when I apply the code it comes up as invalid, please can anyone assist? Expiry is 31/12/2019 so I know it’s not invalid. 

5 REPLIES 5
by Grand Master
Grand Master

Re: Perkbox Discount Not Applying When Trying to Upgrade

@BeardedClaw   Just to check does the offer include upgrades or just a new contract?   

by BeardedClaw Contributor
Contributor

Re: Perkbox Discount Not Applying When Trying to Upgrade

Hi Chris,

It doesn’t mention anything on perkbox - just the discount. But after further research etc I have found twitter and other forum posts where EE explains that this is possible.

Thanks

Sent from my iPhone
by Grand Master
Grand Master

Re: Perkbox Discount Not Applying When Trying to Upgrade

@BeardedClaw   It might be worth speaking with the perkbox account holder about this first to make sure your all setup with the perkbox offer.  

by BeardedClaw Contributor
Contributor

Re: Perkbox Discount Not Applying When Trying to Upgrade

Hi Chris,

Thanks for the response. I do already know I am fully set up otherwise this would not be available to me via perkbox and this is available company wide, all it says is save 20% on your monthly phone bill on EE

 

Also https://mobile.twitter.com/ee/status/1039939858540707840 this is from twitter 

Thanks,

Sent from my iPhone

by
EE Community Support Team

Re: Perkbox Discount Not Applying When Trying to Upgrade

Hi @BeardedClaw

 

If you are receiving an error message with your discount I would recommend getting in touch with our mobile care team. 

 

Please keep us posted with your progress,

 

Katie 🙂

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