19-06-2018 10:13 PM
I have lost the paper work to show that I own my phone and the packaging and barcodes and numbers that came with my Sim. I need a new copy of thes as my insurance is invalid without them. Is there anyway of getting another copy of the letter to show I own my phone?
19-06-2018 10:34 PM
Call CS tomorrow and they can provide documentation to prove ownership.
Tell your insurers to set up a three way call with you and EE, then they can validate your claims without further delays, which are unnecessary and only serve to penalise you.