30-08-2017 09:45 PM
I am looking for information on number changes. I am due an upgrade now but I want to change my phone number, do I need to end the contract and get a new one to do this or can I request it when I upgrade ?
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31-08-2017 11:31 PM
Hi ..it is best that you do the upgrade first and then change the number. If if is a random number change, the it is free of charge ( 1st time change, otherwise £10). EE systems will recognise ur old number and it's loyalty than having a new number before the change.