by Julialukaszyk
New Member

Not receiving any texts or calls

I got a new phone about a month ago I put the SIM card in and started it up since then I haven't received any calls or texts I also got a new number 

3 REPLIES 3
by Grand Master
Grand Master

Re: Not receiving any texts or calls

@Julialukaszyk    Are you saying is not working? Have you tried calling device from a different phone ? What happens when you do ?    Have you told your friends and family your new phone number ? 

by keavtt
Explorer

Re: Not receiving any texts or calls

This happened to me, make sure your iOS is up to date and it should be fixed if that's your problem

Highlighted
by
EE Employee

Re: Not receiving any texts or calls

 Hi @Julialukaszyk and welcome to the community.

 

Please try calling your number from an alternative phone, what happens?

 

Many thanks,

 

Lee

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