by Chunk2020
Explorer

No service on iPhone 5c I’ve tried everything

The only thing I’ve noticed is the carrier setting is 28.3 and it’s 32.1 on my working iPhone 7

4 REPLIES 4
by Grand Master
Grand Master

Re: No service on iPhone 5c I’ve tried everything

@Chunk2020  The 5c will have a different carrier number as it’s not even the same OS on that device the 5c is on iOS  10.3.3 and the 7 is on 11.4.1 if up to date.   

 

What sim is on the 5c ? Is this the same sim you have in the 7  

by Chunk2020
Explorer

Re: No service on iPhone 5c I’ve tried everything

I bought a SIM card from the shop to go in it and it doesn’t work, so I tried my sim card out of my 7 and that doesn’t work either

Sent from my iPhone
by Grand Master
Grand Master

Re: No service on iPhone 5c I’ve tried everything

@Chunk2020  Is the 5c a EE device or is it from a different network?  

by
EE Community Support Team

Re: No service on iPhone 5c I’ve tried everything

Hi @Chunk2020,

 

Welcome to the EE Community. Smiley Happy

 

That's a great question from @Chris_B. As both SIM's didn't work in the phone, it could well be locked to another network.

 

Thanks

 

James

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