by Eric888 Investigator
Investigator

No service in Iceland

Hi 

i have no signal in Iceland. Cand call, text, browse. I pay monthly. I set on my phone roaming on also I set on EE account to turn on roaming and calls abroad. When I switch it on say it will take up to 24h but instead of changing settings after some time when I check accounts everything goes off again. Please help 

3 REPLIES 3
by killyouridols08 Established Contributor
Established Contributor

Re: No service in Iceland

This is why I always go to Tesco, the signal always seems better in there.

by Grand Master
Grand Master

Re: No service in Iceland

Hi @Eric888 

 

If you cannot activate this service then you need to speak to EE CS as you may need to pay a deposit.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: No service in Iceland

Hi @Eric888

 

I recommend following @Northerner's advice and speak to our Mobile Care team.

 

There's an international number on our get in touch help page, if you have to call from another phone.

 

Chris

 

 

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