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Explorer

News+ free 6months

Been sent a link for 6 months free News+ and it isnt working. It just keeps saying loading with the circle of doom! Now I have one month free trying to sort it but want my 6 months and no support is available.

Thank you

5 REPLIES 5
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by
EE Community Support Team

Re: News+ free 6months

Hi @Wolfgirl,

 

Welcome to the EE Community. 🙂

 

Which device are you using?

 

Have you tried opening the link using mobile data, rather than WiFi?

 

Thanks

 

James

Highlighted
by
Explorer

Re: News+ free 6months

Still got this:


[cid:357FDB6C-C1D3-4B24-AEF3-BCBC21B80AB7-L0-001]

Sent from my iPhone
Highlighted
by
EE Community Support Team

Re: News+ free 6months

Hi @Wolfgirl,

 

Which Apple device are you using?

 

Thanks

 

James

Highlighted
by
Explorer

Re: News+ free 6months

iPhone 8 and iPad10.2 2019

Sent from my iPhone
Highlighted
by
EE Community Support Team

Re: News+ free 6months

Hi @Wolfgirl,

 

Are you trying to activate the subscription on your phone or iPad?

 

Thanks

 

James

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