by Fionak84
Explorer

Need to report my fone lost

Hi need to report my sons gone on contract lost ASAP tried ringing but offices are closed

5 REPLIES 5
by Grand Master
Grand Master

Re: Need to report my fone lost

If you've lost your device or its been stolen, call EE immediately on:

07953 966 250 (at local rates)
+44 7953 966 250 from abroad
Or 150 from any EE phone

 

They should be open 24/7 for lost/stolen phones.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Fionak84
Explorer

Re: Need to report my fone lost

Nope,believe it or not they are only open till 9pm,people must only lose their fones between 8am and 9pm

by Grand Master
Grand Master

Re: Need to report my fone lost

There should be an option to press for lost/stolen phones that is open all the time.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Grand Master
Grand Master

Re: Need to report my fone lost

@Fionak84  You can report a lost/stolen device 24/7, just listen to the options given when call customer service.  

 

Please also have a read of THIS

by
EE Community Support Team

Re: Need to report my fone lost

Hi @Fionak84

 

Thanks for coming to see us in community 🙂

 

I'm sorry to hear about your sons phone being lost, that must be super stressful.

 

Did you manage to report it as lost?

 

I hope you have managed to and that you get everything sorted in double quick time.

 

Richard

 

🙂

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