by Raj138
Visitor

Need a help to activated my new sim

 
2 REPLIES 2
by Grand Master
Grand Master

Re: Need a help to activated my new sim

@Raj138  Put the sim in the device and leave it to activate.  You could try turning the device off/on again a few times.  It can take up to 24 hours to activate but it’s usually only a few hours. 

by
EE Community Support Team

Re: Need a help to activated my new sim

Good Morning @Raj138.

 

Welcome to the community 🙂

 

If the SIM hasn't activated after 24 hours, you'd be best contacting our Mobile Care team so they can activate it for you.

 

Jon

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