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by Andrea1970
New Member

My phone is not ringing, it keeps going to voicemail

 
2 REPLIES 2
by Grand Master
Grand Master

Re: My phone is not ringing, it keeps going to voicemail

Hi @Andrea1970 

 

Try  deactivating voicemail and then restarting your device, then reactivate.

 

VM OFF to 150 to disable and VM ON to 150 to activate. 

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: My phone is not ringing, it keeps going to voicemail

Hi @Andrea1970.

 

Thanks for coming to the community.

 

Can you make sure the Do Not Disturb feature is not active in your settings?

 

Does this happen with all numbers that call you?

 

Jon

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