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My order for the iPhone 7 plus says it's been cancelled

Shannon_yates18
Explorer

‎18-08-2019 03:56 PM

Hi I ordered an iPhone 7 plus the other day and it is now saying that my oder has been cancelled 

0 Helpful
2 REPLIES 2
Northerner
Grand Master
Grand Master

‎18-08-2019 05:01 PM

Hi @Shannon_yates18 

 

You will need to speak to CS on 150 about this issue. There is no account access on these forums.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
0 Helpful
Christopher_G
EE Community Support Team

‎19-08-2019 08:22 AM

Hi @Shannon_yates18 

 

Welcome to the community. 🙂

 

I recommend contacting our Mobile Care team to discuss the order. You can call 150 from an EE phone or find our other contact details on the get in touch help page.


Chris

0 Helpful