Highlighted
by B3Ni83
Visitor

My iPhone X seems to have moisture inside is this covered by warranty

My new iPhone X (few weeks old) seems to have moisture inside, I noticed this after getting off the plane when going on holiday. Now the I can’t get a signal and it turns off randomly, will I be covered by warranty?

1 REPLY 1
by Grand Master
Grand Master

Re: My iPhone X seems to have moisture inside is this covered by warranty

@B3Ni83   You’ll need to take take the device to Apple.  Apple usually don’t cover water damage on any device under warranty.    Keep the phone off and place it somewhere warm to help dry the device out.  Leave it for a few days before you try and switch it back on.   

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.

Recent solutions