06-12-2017 09:49 PM
My iPhone wouldn't charge tonight. The battery is now empty so can't turn it back on. I've tried hard restart, plugging into my computer fot iTunes and the charging cable is an original apple product and in good working order. Can anyone help?
07-12-2017 05:32 AM
@Kirstie75 With the device definitely off get a pin/cocktail stick and carefully clean out the charging port on the device. You’ve probably got a lot of fluff built up in there so it stops the contact to charge the device.
07-12-2017 07:12 AM
I'd try a proper USB wall charger as well. If the battery is flat, a computer may not be providing enough power to get it going. Worth trying a new cable too.
07-12-2017 09:36 AM