by AmyWells
Visitor

My bill has increased without warning or a reason

My bill has increased in monthly charge without warning. I checked the app and it isn’t showing any extra charges, but that the cost I am supposed to be paying has increased. Have EE put their prices up and not made me aware of this?

3 REPLIES 3
by Brilliant Contributor
Brilliant Contributor

Re: My bill has increased without warning or a reason

Not since March ring EE and discuss


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the THUMB/SOLUTION buttons below
by Grand Master
Grand Master

Re: My bill has increased without warning or a reason

Look in the itemised & add-on sections of your bill. It should show any extra charges.

 

This is for mobile not Broadband, isn't it?

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by
EE Community Support Team

Re: My bill has increased without warning or a reason

Hi @AmyWells

 

Welcome to the community. 

 

Our customer service team will be able to check your account and go through your bills with you.

 

Please let us know what happens.

 

Chris

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